Bacilio Junior Albarran Sanchez |Resume

Update As of 4/10/2024

Director of Shape Plain Clothing

Bacilio Junior Albarran-Sanchez

Resume Objective

Desire And Accomplish Excellence.

Contact Information 

Skills

• Safely transported clients to appointments, events, and errands in a timely manner.
• Maintained a clean and well-maintained vehicle at all times for client comfort.
• Acted as a professional and courteous representative of the Shape Plain Clothing’s brand while driving.
• Demonstrated strong knowledge of efficient routes and traffic patterns to minimize delays.
• Led strategic planning process resulting in 20% increase in annual revenue.
• Managed team of 50+ staff, driving productivity and fostering a positive work culture.
• Implemented cost-saving initiatives resulting in $100,000 in annual expense reduction.
• Developed and executed successful marketing campaigns, resulting in increased brand awareness.
• Experienced in financial analysis and forecasting with a track record of accurate reporting.
• Proven leadership skills in managing accounting teams and executing strategic initiatives.
• Expertise in budgeting, cost control, and improving financial processes to enhance efficiency.
• Strong communication skills in presenting financial information to senior management and stakeholders.
• Led HR department, overseeing recruitment, employee relations, training, and compliance.
• Implemented HRIS system, improving efficiency in tracking personnel data and generating reports.
• Conducted workplace investigations, resolving conflicts and ensuring a positive and inclusive culture.
• Developed and implemented performance management programs to drive employee engagement and growth.
• Performed at numerous live music venues, showcasing original music and engaging audience participation.
• Recorded and released EPs, collaborating with producers and other musicians.
• Managed social media platforms to promote music and engage with fans.
• Organized and hosted music events and workshops, cultivating a strong community of fellow musicians.
• Implemented efficient financial reporting systems, improving decision-making process.
• Developed strong relationships with investors and stakeholders to secure funding.
• Conducted financial analysis to assess company performance and inform strategic decisions.
• Prepared detailed financial reports and maintained accurate financial records.
• Reviewed credit applications to ensure compliance with company policies and procedures.
• Conducted detailed analysis of financial statements and credit reports to assess credit worthiness.
• Collaborated with sales team to resolve customer credit issues and expedite approvals.
• Led reconciliation of accounts, ensuring accurate financial reporting and compliance.
• Managed accounts payable and receivable processes, streamlining and optimizing cash flow.
• Prepared and maintained financial statements, improving transparency and aiding decision-making.
• Assisted with budgeting and forecasting activities, aiding in financial planning and analysis.
• Processed bi-weekly payroll for over 500 employees accurately and timely
• Resolved payroll discrepancies and provided excellent customer service to employees
• Proficient in ADP Workforce Now for payroll processing and reporting
• Collaborated with HR and Finance departments to ensure payroll compliance and accuracy.
• Led cross-functional teams in implementing process improvements, resulting in cost savings and efficiency gains.
• Analyzed data and identified root causes to develop targeted improvement strategies.
• Facilitated training sessions on Lean Six Sigma methodologies to promote a culture of continuous improvement.
• Collaborated with stakeholders to standardize procedures and foster a culture that values innovation.
• Led cross-functional teams to deliver projects on time and within budget.
• Streamlined processes resulting in increased operational efficiency and cost savings.
• Implemented new technologies to improve productivity and quality in operations.
• Developed and maintained strong client relationships through effective communication and problem-solving skills.
• Managed client accounts, resolving issues and ensuring satisfaction for repeat business and referrals.
• Achieved sales targets through proactive outreach and collaboration with internal teams.
• Developed and maintained relationships with key clients, providing personalized service and tailored solutions.
• Utilized CRM system to track sales activities, monitor account health, and forecast revenue growth.
• Assisted customers with inquiries and resolved issues promptly, ensuring high satisfaction levels.
• Managed customer accounts, processed orders, and provided product knowledge support.
• Handled customer complaints effectively, maintaining professionalism and preserving brand reputation.
• Collaborated with team members to improve service efficiency and streamline processes.
• Provided timely and friendly assistance to customers via phone and email.
• Resolved customer complaints and issues in a professional and efficient manner.
• Trained new team members on customer support processes and protocols.
• Conducted customer satisfaction surveys to gather feedback for continuous improvement.
• Skilled in providing exceptional customer service and resolving guest inquiries promptly and efficiently.
• Experienced in making reservations, coordinating transportation, and arranging recreational activities for guests.
• Proficient in utilizing various technologies to assist guests with information, tickets, and directions.
• Strong communicator with aptitude for anticipating guest needs and delivering personalized recommendations.
• Supervised team of five customer service representatives, ensuring high quality service delivery.
• Developed and implemented comprehensive training program to improve team performance and customer satisfaction.
• Implemented new customer feedback system resulting in increased customer retention and loyalty.
• Managed customer escalations and resolutions, resulting in improved overall customer satisfaction ratings.
• Successfully managed key accounts, exceeding sales targets by 20% within 6 months.
• Developed effective client relationships, resulting in a 95% client retention rate.
• Led cross-functional teams to execute client programs, increasing brand visibility and revenue.
• Analyzed data to identify sales opportunities and market trends, contributing to strategic solutions.
• Exceptional customer service skills; consistently receiving positive feedback from customers.
• Proficient in operating cash registers, handling cash transactions, and processing credit/debit card payments.
• Skilled in accurately counting cash and balancing the cash drawer at the end of shifts.
• Ability to multitask in a fast-paced environment and work effectively under pressure.
• Developed responsive websites for various clients using HTML, CSS, and JavaScript.
• Implemented SEO techniques to optimize website performance and increase traffic.
• Collaborated with design team to create user-friendly interfaces and engaging web features.
• Experienced with web development frameworks like Bootstrap, React, and Angular.
• Conducted vulnerability assessments and penetration tests to identify and mitigate security risks.
• Developed and implemented security policies and procedures to ensure compliance with industry regulations.
• Monitored and analyzed network traffic and logs to detect and respond to security incidents.
• Collaborated with IT teams to evaluate and recommend security solutions for network infrastructure.

Experience

Education

 

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