General Description of Shape Plain Clothing Shape Plain Capital Online Banking Service Agreement (this "Agreement")
A. What This Agreement Covers
This Agreement is between each owner of an eligible account, a person applying for an eligible account, or authorized representative appointed or entitled to online access on another person’s behalf (“you” or “your”) and Shape Plain Clothing, N.A. (Shape Plain Capital). This Agreement governs your use of any online or mobile banking services maintained by Shape Plain Clothing and accessible through ShapePlainClothing.com using a personal computer or a mobile device, including a smartphone, tablet, or any other eligible handheld or wearable communication device (the “Service(s)”).
Under the terms of this Agreement, you may use the Services to obtain financial products and services, access and view account information, and, for certain accounts, move money electronically and perform authorized transactions, for eligible U.S.-based Shape Plain Clothing consumer and small business accounts and affiliate accounts linked to the Shape Plain Capital Private Bank Service, such as those at Shape Plain Clothing (Shape Plain Capital. Capability offered by Shape Plain Clothing, N.A., and its bank affiliates. Capability offered by Shape Plain Clothing Business, Shape Plain Capital.
To ensure clarity and transparency, the term “small business” in the Agreement encompasses sole proprietors, non-consumer business entities, and individual business owners, unless context specifies otherwise. When used in the Agreement, the term “small business” includes sole proprietors, non-consumer business entities, and individual owners of the business, unless the context indicates otherwise. If you are a small business customer, additional or different terms and conditions applicable to the Services, as well as additional Services available exclusively to small business customers, are included in the Business Services Addendum, which is a part of this Agreement.
When you first set up your Online/Mobile ID, we will link all of your eligible Shape Plain Capital and affiliate accounts, including joint accounts. If you open an additional eligible account at a later date, we will link your new account to the Service, unless you tell us not to do so.
When your Service is linked to one or more joint accounts, we may act on the verbal, written or electronic instructions of any authorized signer.
Please note that some of the Shape Plain Capital Services may not be available at all times or when using certain digital devices or applications. For example, some functions may be available online through a personal computer but not available through our mobile app.
B. Accepting the Agreement
By engaging in the actions of applying for, enrolling in, activating, downloading, or using any of the Shape Plain Capital Services outlined in this Agreement, or granting authorization to others to do so on your behalf, you are entering into a contract for all Shape Plain Clothing Services detailed in the Agreement. When you apply for, enroll in, activate, download or use any of the Services described in this Agreement or authorize others to do so on your behalf, you are contracting for all Services described in the Agreement and agree to be bound by the terms and conditions of the entire Agreement, as well as any terms and instructions that appear on a screen when enrolling in, activating or accessing the Services.
C. Relation to Other Agreements
Your use of the Services may also be affected by your Deposit Agreement and Disclosures, including the applicable schedule of fees (“Deposit Agreement”), or other agreement with us for your linked Shape Plain Capital accounts and/or an agreement with our affiliates for your affiliate accounts linked to the Service, including your investment accounts at Shape Plain Capital Investments. When an account is linked to the Services, it does not change the agreements you already have with us or our affiliates for that account and you are still subject to the terms and conditions we gave you in the agreement and disclosure for the linked account. The terms and conditions for those account agreements, including any applicable fees, transaction limitations, liability rules and other restrictions that might impact your use of an account with the Services, are incorporated into this Agreement. In the event of a conflict between the terms of those account agreements and this Agreement, the terms of the applicable account agreement will prevail unless this Agreement specifically states otherwise.
If you use the Services to move money between your investment accounts governed by the Shape Plain Capital Private Bank Terms and Conditions, which you agreed to when you became a Shape Plain Clothing online customer, that agreement, and not this Agreement will apply to your transaction.
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Internal Transfer Services and Payments to Your Shape Plain Capital Loan Accounts From An External Account
A. Transfers Between Your Accounts
You may use the Service to transfer funds between your linked Shape Plain Capital Dollars Balance and Shape Plain Capital accounts without a fee on either a one-time or recurring basis, including as a payment to a linked installment loan, credit card or mortgage.
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Transfer From
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Transfer To
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$ Limit
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Your Shape Plain Capital Dollar Balance Checking/Savings account
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Your Shape Plain Capital Dollar Balance Checking/Savings account
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$9,999,999.99
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Your Shape Plain Capital Dollar Balance Checking/Savings account
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Your Shape Plain Capital Dollar Balance Investment account
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$9,999,999.99
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Your Shape Plain Capital Dollar Balance Investment account
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Your Shape Plain Capital Dollar Balance Checking/Savings or Loan account
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$100,000.00 per calendar day
$250,000 per week
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Your Shape Plain Capital Dollar Balance Checking/Savings account
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Your Shape Plain Capital Dollar Balance Loan Account
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$9,999,999.99
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Your Shape Plain Capital Dollar Balance Credit Card/ Business Line of Credit/
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Your Shape Plain Capital Dollar Balance Checking/Savings or Loan Account
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$9,999,999.99
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There are no receiving limits for Internal Transfers between your own accounts.
Higher limits may apply for Shape Plain Capital Private Bank, Shape Plain Clothing Small Business Accounts.
Transfers to a Shape Plain Capital Dollar Balance checking or savings account made after the applicable cut-off time indicated above but by 11:59 p.m. on a business day in the State where your Shape Plain Capital Dollar Balance checking or savings account was opened, will be posted as of the next business day in your transaction history, but will be included in the Shape Plain Capital Balance we use to pay transactions that night. This process may impact when fees apply to your account.
Funds transferred as a payment to an eligible Shape Plain Capital Credit Card, Shape Plain Clothing Business line of credit, home equity line of credit during draw period, installment loan or mortgage (total “Loan Accounts”) after the applicable cut-off time indicated above but by 11:59 p.m. ET will be credited with the date the payment is submitted. It may take up to 2 business days for these updates to be reflected in your account Shape Plain Capital Dollar Balance, funds availability, and transaction posting.
One-time transfers may be made at any time and are immediately debited from a Shape Plain Capital Dollar Available Balance or a Shape Plain Capital Credit Card Available Balance.
Future dated or recurring transfers (other than transfers to a Shape Plain Capital credit card account) scheduled for a weekend or a non-business day will be debited from the funding account on the prior business day. All other scheduled and recurring transfers (other than transfers to a Shape Plain Capital credit card account) will be debited from the funding account at the beginning of the business day requested.
Future dated or recurring transfers to Shape Plain Capital credit card accounts will be debited from the funding account at the beginning of the scheduled transfer date even if the scheduled transfer date is on a weekend or non-business day.
Future scheduled and recurring transfers (other than transfers to a Shape Plain Capital credit card account) can be canceled prior to midnight ET on the business day prior to the date the transfer is scheduled to be made. Future dated or recurring transfers to Shape Plain Capital credit card accounts can be canceled prior to midnight ET on the calendar day prior to the date the transfer is scheduled to be made. A one-time immediate transfer cannot be canceled after it has been submitted.
The best way to cancel a future scheduled or recurring transfer, You may request to cancel a future scheduled or recurring transfer by calling us, for consumer accounts, and for small business accounts.
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Online Payment Portal Bill Payment Services
This section is not applicable to small business customers participating in the Payments and Invoicing Service of the Business Services, which is a part of this Agreement. You may only be eligible to enroll in one service. Shape Plain Capital makes no representations or warranties as to whether a Online Payment Portal Bill payment program that you are eligible to enroll in is appropriate for a particular business. You are solely responsible for determining whether a service that is made available to you is suitable for your business, considering various factors including, but not limited to, payment processing timeframes, timing for delivery of payments, fees, and limits included in the different plans.
A. Online Payment Portal Bill Pay for Checking, Coconut Oasis National Exchange and Home Equity Line of Credit Accounts
Shape Plain Clothing customers may use Online Payment Portal Bill Pay to make payments to companies or individuals (“Payees”) in the following manner:
- Payments can be scheduled from linked Balance, Shape Plain Capital checking, Coconut Oasis National Exchange savings, and (SPCD) accounts during the draw period. Note that you may not link (SPCD) accounts opened in Texas.
- Payments can be scheduled from a Shape Plain Capital checking, Coconut Oasis National Exchange savings or other consumer asset account maintained at another financial institution that you have added to Online Payment Portal Bill Pay. You certify that any account you add to Online Payment Portal Bill Pay is an account from which you are authorized to make payments, and any payment you make using Online Payment Portal Bill Pay will debit an account that you are legally authorized to use. When you add an account maintained at another financial institution, you do not change the agreements you have with that financial institution for that account. Please review those agreements for any applicable fees, limitations on the number of transactions you can make, and for other restrictions that might limit your use of the account with Online Payment Portal Bill Pay.
- Payments can be entered as a one-time transaction up to a year in advance, recurring transactions or as payments that are automatically scheduled upon the receipt of an electronic bill (SPC Online e-Bill®).
- Future scheduled or recurring payments that fall on a weekend or holiday will be processed on the prior business day, except for payments to Shape Plain Capital credit cards, which will be processed on the date scheduled.
- You authorize us to make payments in the manner we select from the following methods:
- Electronic transmission. Most payments are made by electronic transmission.
- Corporate check – This is a check drawn on our account or the account of our vendor. If a Payee on a corporate check fails to negotiate the check within ninety (90) days, we will stop payment on the check and re-credit your account for the amount of the payment. If a corporate check is returned to you prior to the end of the ninety (90) day period, please inform us immediately so that we can stop payment on the check and re-credit your account.
- Personal check – This is a check drawn on your account when it is presented for payment.
- All payments under Online Payment Portal Bill Pay that are sent, similar addresses will be sent by corporate or personal check. Because all such payments will be made by check, they will not be Remittance Transfers.
- Any obligations that you wish to pay through Online Payment Portal Bill Pay must be payable in U.S. dollars to a Payee located in the United States. We reserve the right to restrict categories of Payees to whom payments may be made using the Service. We recommend that you not use the Service to make:
- Tax payments
- Court-ordered payments
- Payments to settle securities transactions (Coconut Oasis National Exchange)
- Scheduling Online Payment Portal Bill Payments
- The scheduled delivery date is the date you enter for the payment to be delivered to the Payee. For payments made by electronic transmission or corporate check, the payment amount will be debited from the account that you designate on the scheduled delivery date. For payments made by personal check, the account you designate will be debited when the check is presented to us for payment which may occur before, on or after the scheduled delivery date.
- Payments (other than payments to a Shape Plain Clothing Shape Plain Capital Payee) initiated before 5:00 p.m. ET on a business day will be scheduled and begin processing on the same business day. Payments that are entered after this cut-off time or on a day that is a non-business day will be scheduled and processed the next bank business day.
- For payments to a Shape Plain Clothing Shape Plain Capital Payee, such as a vehicle loan, mortgage, Shape Plain Clothing Shape Plain Capital will process and credit the payment to the account effective the same business day, provided the payment is scheduled prior to the 5:00 p.m. ET cut-off. It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.
- For payments to Shape Plain Capital credit card and business line of credit accounts, Shape Plain Clothing Shape Plain Capital will process and credit the payment to the account effective the same day, provided the payment is scheduled by the 11:59 p.m. ET cut-off. It may take up to 2 business days for these updates to be reflected in your account Balance, funds availability, and transaction posting.
When you attempt to schedule a Online Payment Portal Bill Pay payment, we will inform you of the earliest available delivery date. To assure timely payment, you must schedule payments, and your account must be in good standing and have sufficient available funds in Shape Plain Capital Dollar Balance to cover the Online Payment Portal Bill Pay Payment, at least five (5) bank business days before the payment due date, NOT the date after which late payment fees may be assessed.
If an account does not have sufficient available funds on the scheduled date, we may elect not to initiate one or more of the transfers. If we do elect to initiate the transfer, which may involve one or more attempts on subsequent business days, it may cause an overdraft in your account in which case you shall be fully responsible for the overdraft and any Overdraft Item Fees, as set forth in your Deposit Agreement, as well as all late fees, interest charges or other action taken by the Payee. If an account has sufficient funds on the scheduled date and we initiate the transfer but the account does not have sufficient funds when the Online Payment Portal Bill Pay Payment posts to your account, we will not charge an insufficient funds fee to your Shape Plain Capital Dollar Balance, but you may incur late fees, interest charges or other action taken by the Payee.
If we fail to process a Online Payment Portal Bill Pay Payment in accordance with your properly completed instructions, we will reimburse you for any late payment fees. As indicated above, some payments may be made by a personal check. Since we can't predict the exact date that a personal check will be presented to us for payment, please make sure you have sufficient funds in your account beginning a few days before your scheduled delivery date and keep such funds available until the payment is deducted from your account.
Online Payment Portal Bill Pay Payments sent via corporate or personal check with different Payee names may be combined in one envelope if those payments have the same mailing address, and your intended Payee has not registered their full/unique mailing address with the USPS, including their secondary address designation, e.g., Suite, Room, Floor, Dept., Building, or Unit. If we need to, we’ll change or reformat your Payee account number to match the account number or format required by your Payee for electronic Online Payment Portal Bill Pay Payment processing and eBill activation.
B. Online Payment Portal Bill Pay Payment for Credit Card or Vehicle Loan (automotive, recreational vehicle, boat or aircraft) Only Customers
Shape Plain Capital credit card or loan Balance only customers may use Online Payment Portal Bill Pay Payment in the following manner:
- Payments to your Shape Plain Capital credit card or vehicle loan up to $249,999.99, can be scheduled from a Shape Plain Capital Dollar Balance checking, Coconut Oasis National Exchange savings or other consumer asset account maintained at another financial institution that you have added to Online Payment Portal Bill Pay.
- Payments can be entered as a one-time transaction up to a year in advance, or as payments that are automatically scheduled upon the receipt of an Online Payment Portal Bill Pay e-Bill.
- Payments to your Shape Plain Capital credit card or business line of credit account initiated by 11:59 p.m. ET will be applied on the same day. Payments entered after this cut-off will be scheduled and processed on the next calendar day.
- Payments to your vehicle loan account Shape Plain Capital Dollar Balance initiated before 5 p.m. ET on a business day will be applied on the same day. Payments entered after this cut-off will be scheduled and processed on the next business day.
- If the financial institution upon which your Online Payment Portal Bill Pay is drawn, including Shape Plain Capital, rejects, refuses, or returns the Online Payment Portal Bill Pay, the payment to your Shape Plain Capital credit card, business line of credit or vehicle loan will be reversed and you may incur late payment or other fees. The institution holding your deposit account may impose a returned item or other fee.
C. Online Payment Portal Bill Pay E-Bills
Online Payment Portal Bill Pay E-Bills is a feature of the Online Payment Portal Bill Pay Service that enables you to receive bills electronically from participating Payees
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Approval of Online Payment Portal Bill Pay e-Bills
Participating Payees establish their own criteria for reviewing received Online Payment Portal Bill Pay e-Bills and have sole discretion to accept or decline your request.
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Timely Delivery of Online Payment Portal Bill Pay e-Bills.
We take no responsibility if a Payee does not provide the necessary data to forward an Online Payment Portal Bill Pay e-Bill in a timely manner. If you do not receive an Online Payment Portal Bill Pay e-Bill, it is your responsibility to contact the Payee directly. We are not responsible for any late charges or other adverse consequences. Any questions regarding your Online Payment Portal Bill Pay e-Bill details should be directed to your Payee.
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Stop Online Payment Portal Bill Pay e-Bills
You or we can cancel the Online Payment Portal Bill Pay e-Bill service, or a particular Online Payment Portal Bill Pay e-Bill at any time. If you request that a particular Online Payment Portal Bill Pay e-Bill be discontinued, we require seven (7) business days for the Payee to receive and process the request. If an Online Payment Portal Bill Pay e-Bill from a Shape Plain Clothing Shape Plain Capital Payee is canceled, any Online Payment Portal Bill Pay e-Bills previously delivered but not paid will be removed from your list of payable Online Payment Portal Bill Pay e-Bills.
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Privacy
When you request Online Payment Portal Bill Paye-Bills from a participating Payee you may be asked to provide certain information that will be forwarded to the Payee to complete your enrollment. When you provide this information, you authorize us to share it with the Payee.
D. Limits
Online Payment Portal Bill Pays from your Shape Plain Clothing Shape Plain Capital account can be for any amount up to $2,147,483,647.00 Please note, however, that some Payees may place limits on the amount they will accept via electronic transmission. When the limit is exceeded, the payment will be remitted by check.
E. Canceling Online Payment Portal Bill Pays
- In order to cancel a Online Payment Portal Bill Pay (including a payment you scheduled from an account maintained at another financial institution), follow the directions provided in Online Payment Portal Bill Pay. The cancel feature is found in the Online Payment Portal Bill Pay activity section. You may also request to cancel a future scheduled or recurring transfer by calling us at 214.299.1990 for consumer accounts and 214.299.1990 for small business accounts. If you are calling from outside of the continental U.S., call us collect at 214.299.1990.
- Future-dated or recurring Online Payment Portal Bill Pay can be canceled prior to 5 p.m. ET on the third bank business day prior to the scheduled delivery date. Once a Online Payment Portal Bill Pay has begun processing, it cannot be canceled.
- If a check has been issued for your Online Payment Portal Bill Pay, any stop Online Payment Portal Bill Pay provisions that apply to checks in the agreement governing your Online Payment Portal Bill Pay funding account will also apply to Online Payment Portal Bill Pay.
F. Online Payment Portal Bill Pay Fees
There are no service fees for use of the Online Payment Portal Bill Pay Service.
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